Outlook 2010 - Level 2

Duration: 8 Hours

Overview:
In this course, students will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Who Should Attend:
This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

At Course Completion:
Upon successful completion of this course, students will be able to: - customize message settings. - organize and locate Outlook messages. - set calendar options. -track activities using the Journal. - assign and track tasks. - share folder information. - customize the Outlook environment.

Prerequisite(s) or equivalent knowledge:
Outlook 2010 - Level 1

Prerequisite Comments:
Prospective students should be familiar with using personal computers, basic typing skills are recommended. They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.
 
Outline:    

Lesson 1: Customizing Message Options    
Modify Message Settings
Modify Delivery Options
Change the Message Format
Set the Out of the Office Notification
Create a Contact Group
Insert a Hyperlink
Create Quick Steps   

Lesson 2: Organizing and Locating Messages    
Sort Messages Using Multiple Criteria
Find Messages Using Instant Search
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email     

Lesson 3: Setting Calendar Options    
Set Workdays and Time
Display an Additional Time Zone
Set Availability Options
Create Calendar Groups
Manage Automatic Meeting Responses   

Lesson 4: Tracking Activities Using the Journal    
Record a Journal Entry Automatically
Record a Journal Entry Manually
Modify a Journal Entry   

Lesson 5: Managing Tasks    
Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks   

Lesson 6: Sharing Folder Information    
Specify Folder Permissions
Access Another User's Folder
Send Calendar Information in an Email Message
Delegate Folder Access to Users     

Lesson 7: Customizing the Outlook Environment    
Customize the Ribbon and Quick Access Toolbar
Customize the To-Do Bar
Create a Folder Home Page