Εκπαίδευση D-ICT & Εκπαίδευση ITIL

Introduction D-ICT Solutions B.V.

D-ICT Solutions provides management and IT training and consultancy to clients across diverse markets ncluding telecoms, financial services, energy and utilities, industry, distribution and transport and the public ector. D-ICT Solutions offers award winning training courses in Europe, Middle East, Africa, Asia and North merica and has more than 25 years of experience in IT services. Headquartered in Amsterdam, D-ICT Solutions is listed as an officially ITIL and Prince2 certified training organisation and exam organisation.

Introduction ITIL

ITIL is the acronym for the "IT Infrastructure Library" guidelines developed by the CCTA (now OGC)”in Norwich, England, for the British government. Today, ITIL is the de-facto global standard in the area of service management. It contains comprehensive publicly accessible specialist documentation on the lanning, provision and support of IT services. ITIL provides the basis for improvement of the use and effect
of an operationally deployed IT infrastructure.

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